The Fire Extinguisher Clean - Support Clean Story

When we talk about “Support Cleans,” this is what we mean.

We got a call one morning from a support carer — her client had an episode the night before. In a moment of anger and overwhelm, he’d let off a fire extinguisher inside his home. No fire — and not just a little puff, either — the entire house was covered in thick, chalky dust. Three bedrooms, two lounges, kitchen, laundry — every inch of his home was coated in residue. ​​

Now, to some people, that’s just a cleaning job. A quick buck.

To me — it’s something deeper.

It’s a reminder that sometimes life explodes in ways we can’t control. And in those moments, people don’t need judgment or a rushed quote — they need support.​​

Shows a moment of pain, distress, and a call for help.

When we walked in, it was like stepping into a snowstorm that had settled. The walls, the furniture, even the air — heavy and cloudy. You could see where life had cracked a little too — holes in the walls, broken shelves, chunks of bench top smashed clean off.

And still, we didn’t see a “mess.”We saw someone who needed help.

As the carer walked us through, she told us two other cleaning companies had already come by — but none had explained what was really needed for this kind of clean. No mention of PPE, no care, no understanding of the sensitivity involved.

She’d found us after doing her own quick bit of research, and said, “I could tell you got it — you actually cared.”

That hit us. Because this is exactly why we’re here.

We got stuck in, safely, carefully, taking footage for her records. Ten minutes later, as we were wrapping up, the carer turned to us and asked if we worked outside the area.She wanted help for her grandparents next.

We sent through the quote four days ago — and now we’re waiting to hear back. Maybe we’ll get the job, maybe we won’t. But honestly, that’s not the point.

Because what stuck with us wasn’t the quote — it was the care.The conversation.The connection that reminded us why we do this in the first place.

Even when life blows up — sometimes literally — kindness still matters.

This is what Support Cleans are about. Not perfect homes. Not transactions. Just people — and heart. 💚

These are real stories, raw feelings, homes and lives. The kind that make this support clean story one that needed to be told.